Job Description

Our client is a growing corporate company dealing with Healthcare Management systems based in Uxbridge. Due to expansion over the past five years they are actively seeking a Customer Service Team Leader with five years customer service experience or more to join the expanding and friendly team.

This role is for someone who wants to have a career, progress within an organisation and has an avid interest in healthcare systems and the benefits the systems give to healthcare providers.

You will be responsible for the development, management and day to day supervision of the team, handling inbound calls and emails from clients, advising them on system enquiries and identify ways to develop and improve the customer service experience of all clients.

Required

Must live within easy commute to Uxbridge

5+ years of customer service experience

Able to work to deadlines and targets and have a proven track record of doing so

Able to build and maintain professional relationships

Proven team management experience

Experience with compliance management

An interest in healthcare systems and organisations

If you have the above and are intertested send us your CV and we shall respond. All applicants must be eligible to work in the UK

Required Knowledge, Skills, and Abilities