Job Description

Christmas is a wonderful time in our stores. It’s a time when people with a real passion for quality customer service can help us create the perfect festive atmosphere: turning every moment into a sparkling, welcoming opportunity for Amazing Customer Experiences. Whether a customer is looking for jewelry, a watch or just ‘something special’, you’ll make sure they leave with it gift-wrapped.

Of course, Christmas isn’t just for customers. You’ll get something special from us, too. This is an opportunity to gain fantastic retail experience, learning quickly about our products and gaining some real jewelry expertise that you can share with customers. During Christmas, lots of customers come to our stores simply to browse – you’ll answer their questions, showcase our products and use your sales skills to help the team meet targets.

Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

Required Knowledge, Skills, and Abilities

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewelry experience, you will certainly have an interest in jewelry products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.