Job Description

You will be the first port of contact for patients calling and coming into the department both at the front door and for patients arriving by ambulance. You will answer their queries and help solve any issues they may have encountered. You will work alongside the clinicians, nurses, management team and other administrative staff to provide a safe and efficient service to our patients.
The post also involves creating close working relationships with services outside of the department, such as with the Ambulance Service paramedics, the ICT department, and staff from the Emergency Department.
You will have the chance to develop your administrative skills on our award-winning in-house courses and through a programme of structured appraisals, support and development.

Required Knowledge, Skills, and Abilities