About Us

The Outpatient Reception staff are the first point of contact for patients attending any of the Trust’s clinics and staff are expected to demonstrate a high level of professionalism when greeting patients, checking them in for their appointment and answering any queries or questions. Approximately 6500 follow-up outpatient appointments are booked through the department. The Main Outpatients department handles 6500 patient appointments per month, whether the patient is a new patient or a follow up patient. There are over 20 different medical & surgical specialties that this department cares for. About the trust: The vision at Hampshire Hospitals NHS Foundation Trust is to provide outstanding care for every patient. We serve a population of nearly 600,000 people across Hampshire and West Berkshire as well as some people who access our specialist services from across the country. Created in January 2012 the Foundation Trust prioritizes the provision of exceptional, compassionate, care delivered by the valued staff working in a culture of collaboration and mutual respect. HHFT employs circa 6,000 people and had a turnover of £382m in 17/18 Four core values (CARE) Compassion, Accountability, Respect and Encourage. These are in place to support our four clear objectives, provide outstanding care of patients, empowering all members of staff, sustainable growth and innovating for the future.