Delivery of individual and team revenue against set targets through the sale of residential properties in the Cambridge area. Generate revenue through driving sales and viewings against set KPIs
Develop relationships and work closely with clients through meetings to secure future instructions/business Undertake viewings for prospective buyers as part of the sales process
Management of ongoing client instructions to ensure all parties are kept apprised of developments
To provide exceptional customer service to clients, both face to face and by telephone or email
Meeting with clients and provide a service tailored to individual instructions
To progress sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed
To provide informed advice and expertise to clients and colleagues
Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities
Maintain the Residential client database
Required Knowledge, Skills, and Abilities
The Ideal Candidate
Be able to demonstrate a successful track record of meeting and exceeding sales targets
Demonstrate local knowledge of Chelmsford and the surrounding area
Possess excellent negotiating skills and rapport building skills
Demonstrate a full understanding of the residential sales process
Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
Exhibit commitment to high standards and providing a quality service
Possess a composed manner and ability to work under pressure
Have strong time management and ability to prioritise workloads and meet deadlines
Demonstrate excellent telephone manner and communication, both written and verbal
Possess the ability to work well as part of a team but also able to self-motivate and work independently