Job Description

• General clerical and administrative duties
• Complete all duties for ward clerk, including pre-admission. Managing and dealing with all telephone enquiries, new patients and visitors.
• Point of contact for all visitors to the unit.
• To maintain patient details on EPIC and relevant electronic systems.
• To manage and update the admission and discharge information system promptly .
• To process patient documentation and liaise with ward staff to resolve any problems.
• Liaise with other departments for example; Consultants secretaries, pharmacy, medical records (daily basis).
• To provide support to the nursing and medical staff as required.
• Make appointments as necessary and to rebook patients if needed.
• Ensuring adequate levels of ward stock.
• To maintain a safe working environment.
• Complete pre admissions in advance for scheduled patients.
• Any other duties as requested.

Required Knowledge, Skills, and Abilities