Job Description

You will have direct reporting line to the Office Manager. To provide assistance to the Office Manager by supporting the office paperwork, procedures and providing guidance to the office staff whilst promoting a positive atmosphere in the office. The ideal candidate would have some experience of the hire industry, however this is not essential as training and coaching would be provided.

• Responsible for the organization of administrative tasks within the Branch
• Complete all necessary paperwork as requested
• Answering internal and external calls
• Opening, sorting, delivering and collecting post – internal and external
• Inputting hire details on to the company database
• Invoice queries, service requests and breakdowns on site
• General filing
• Other general administrative duties as required by the branch
• Takes personal ownership for the safety of themselves and those around them
• Takes the initiative and seeks out additional work wherever possible
• Takes personal responsibility for career development and improving own skills
• Is willing to help out other employees
• Personally takes responsibility for making it easy for all customers

What we can offer you?

• Competitive salary + Possible overtime where available
• Company bonus scheme
• 31 days holidays, including bank holidays which will increase with service
• Free training and career progression plans
• Regular performance reviews and succession plans for 1, 3 and 5 years with opportunity for career progression.

Required Knowledge, Skills, and Abilities

• Excellent telephone manner
• Good computer skills
• Communicates in a clear concise and professional manner
• High attention to detail
• Able to work in a team and encourage a supportive family atmosphere
• Passionate about providing the best customer service
• Always maintain a positive and enthusiastic attitude
• Be honest and open with both customers and colleagues at all times
• Demonstrates a strong work ethic, focusing on personal achievement and results