Job Description

The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. Prior credit control experience is essential.

Key Duties:

• Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms
• Daily posting of customer payments
• Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter, visit if essential)
• To answer customer queries and reconcile/allocate customer accounts
• Process new credit applications and to run all appropriate checks to verify the customer business entity and analyzing credit checks
• Review and update customer records including credit notes, errors
• Send weekly/monthly customer statements
• Assist with monitoring debtors
• Take card payments directly from customers
• Communicate instantly with managers/staff regarding debtors
• Produce debtors reports for analysis
• Initiate debt collection with debt agencies or solicitors
• General admin and ad hoc duties

Hours of work are Monday to Friday 08:00 to 16:30.

Additional pay:

• Performance bonus
• Yearly bonus

Benefits:

• Flexitime
• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• A professional telephone manner with an excellent standard of spoken and written English
• Experience working in a fast-paced environment
• Ability to meet deadlines and work in a pressurized environment
• Good IT skills
• Basic excel skills needed
• Thorough with attention to detail
• Highly numerate
• Flexible and willing to learn

Experience:

• Accounting: 2 years (required)
• credit control: 1 year (required)

Language:

• other langue (preferred)