£9.5 - £10.28 Per hour
Administrator
Contract, Temporary
Job Description
- Provide high quality, accurate, timely administration support, filing records, administration duties
- Communicate promptly and effectively with service users and staff, utilizing telephone, email, letters, face-to-face contact
- Support Clinicians with the administration and allocation of planned and unplanned referrals to the Service using Software
- Work within a network of Trust services to share learning and good practice to maximize system benefits
- Supporting the integrated Nursing teams with the e-Roster / e-scheduling systems such as resetting passwords, loading new starter information, uploading and downloading reports
- To assist with managing change within the organization, being a champion of the software and encouraging others to adapt to a new way of working to assist with all training and ensure that clinical staff appropriately use the system thereby helping the Trust to meet its financial targets
- Maintain and develop accurate electronic records, maintain accurate inputting, to database using keyboard skills
- Deal with telephone calls and messages in a timely and professional manner
- Priorities work load and resolve conflicting appointments using own judgment to priorities as per pathways
- Support managing of electronic diaries for Nursing Teams
- Support plan and co-ordinate work load as needed
Required Knowledge, Skills, and Abilities
- GCSEs C and above in English and Math or equivalent experience
- NVQ Level 2 in Administration or equivalent experience
- IT qualification or equivalent level of experience using Microsoft packages
- Previous clerical/office experience
- Able to use electronic information systems
- Able to contribute constructively to a team working environment
- Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
- Clear, legible handwriting
- Able to record information accurately
Reference no: 100234