Job Description

You will process work in line with agreed procedures, business rules or scripts - this may include making calls, answering the telephone, emails, queries, taking messages or processing transactions. You will resolve queries, escalating and logging these as required. You will also distribute information and when required, maintaining and updating information held on a data base.

The role is initially for 4.5 months and is paying a £12 hourly PAYE rate.

Required Knowledge, Skills, and Abilities

• Strong administrative skills
• Experience delivering a high-quality customer service
• Computer Literacy
• Attention to detail
• Experience inputting data