Job Description

The job holder will be required to provide a professional and efficient HR administration service and to provide a quality and consistent telephone and email advice service, together with transactional support service, ensuring consistency of practice and compliance with corporate people, management policies processes and standards.

Working within a team of seven HR Service Team members the role includes but is not limited to:

• Payroll Administration Weekly and Monthly, working with site accountants and payroll provider to ensure deadlines are met and the accuracy of the payroll is maintained.
• Provide first line support to people managers and employees on a variety of queries and a range of Employee Relations issues both over the phone, and email, escalating to HR Advisor Tier 2 when necessary
• Maintain all standard employment correspondence in line with best practice and UK legislation changes, including GDPR.
• Record and maintain accurate information the company’s HR system
• Production of meaningful management information.
• Provide effective and efficient HR administration to ensure appropriate approval processes have been followed and both HR and payroll implications are fully considered, including (but not limited to)
• Collating all documentation in respect of new starters, (proof of entitlement to work in UK, ensuring the completion of the mandatory pre-placement screening etc.) and advising the appropriate person of any potential problems.
• Issuing all documentation in respect of a new starter, i.e. offer letters, contracts, benefits information etc.
• Managing the leavers ‘off-boarding’ process, ensuring all documentation has been sent to Line Manager and Employee. Making sure the Leaver details are input correctly and payroll information is up to date.
• Providing employee references
• Issuing contractual changes documentation (salary, hours, promotions, etc.) and ensuring app is updated
• Inputting payroll data into app, checking the pay slips during ‘Trial period’ and reporting any discrepancies back to our payroll provider within the deadline.
• Ensuring processes remain lean, and updating forms, policies, and the HR Portal on team to reflect any changes made to polices.
• Ensuring that the annual pay review and bonus schemes are communicated and implemented accurately and on time and letters are sent.
• Responsible for the maintenance and efficiency of HR electronic filing systems, including archiving.
• Administer Employee Benefits to ensure that all employees are included in relevant schemes (e.g. Pension etc.) and details are recorded in HR Evolution.
• Ensuring compliance and governance in line with company policy and applicable legislation.

Required Knowledge, Skills, and Abilities

• The want to learn and be involved in payroll as Essential. Also basic Math skills as Essential
• Appropriate administration experience within an HR / payroll function would be helpful but not essential.
• Proactive with a desire to learn
• Ability to priorities and escalate where necessary
• Strong customer focus
• Proficient in relevant Microsoft Office Suite applications
• Strong written and verbal communication skills
• A positive team orientated outlook
• Good data entry/keyboard skills with an eye for detail
• Experience of working with an outsourced payroll provider.
• Payroll Administration experience
• CPP or CIPD an advantage
• Knowledge of HR Systems
• Driving License
• Sets and achieves high standards for themselves and for others, takes personal accountability for results, and monitors performance against preset objectives and performance standards
• Challenges themselves and others to find new approaches to business issues, generates new ideas for improving performance and takes the business to new levels of performance and success
• Appreciates the impact of their decisions have on the commercial success of the business, and uses all their skills & influence to make company best in class in the market place
• Responds professionally and creatively to satisfy the needs of customers to the mutual benefit of both businesses. Strives to exceed their expectations and promote Costain as a deliverer of the best customer service within the Industry
• Identifies, anticipates and navigates problems and obstacles to performance in an orderly and calm manner.
• Responds creatively to personal and team problems
• Communicates openly and honestly with others, listens to differing views and seeks to create a common understanding and agreement to proposed actions
• Collaborates successfully with others in pursuit of business goals, adapting quickly to different styles and roles, and encouraging others to contribute to their full potential
• Leads by example – using personal enthusiasm and drive to create a dynamic environment in which individuals and groups are motivated to contribute to the success of the business
• Sees the development of people as key to business success and ensures it is a key focus of management activity
• Integrity and trust
• Attention to detail
• Initiative
• Adaptability
• Judgment
• Tenacious and resilient
• Work under pressure