Job Description

You will be the face of Nuffield Health and sensitive to our customer’s needs. You will;

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork and referral forms.

We want you to be the best you can be. We promise that we will support you with training opportunities, career development options and our unique health & wellbeing focused benefits package. This includes discounted membership across all of our Fitness & Wellbeing clubs. Not only this, but we also offer a range of lifestyle and financial wellbeing benefits.

Required Knowledge, Skills, and Abilities

• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.