Job Description

The role of Administrator will be to provide administrative support to the branches, landlords, and tenants regarding the renewal of tenancy agreements. The well-being of our staff is of the utmost importance to us, which is why our corporate charity partner is MIND.

Key responsibilities:

• Liaising with landlords, tenants, branch staff and client accounting
• To ensure the smooth transition throughout the renewal process
• Advising and obtaining instructions from landlords before the end of the tenancy
• Negotiating renewal terms with tenants
• Preparing new tenancy agreements
• Chasing and executing documents
• Administering periodic tenancies
• Provide cover for colleagues in their absence in order that deadlines are met and service levels adhered to

What’s in it for you?

• Up to 25 days holiday + bank holidays
• Support in training towards Industry Tech qualifications
• Industry-leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Collaborative, rewarding, and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Required Knowledge, Skills, and Abilities

• Outstanding Customer Service skills
• Solid administration skills
• Resilient, positive, numerate, and detail-oriented
• Organized and able to priorities workload in a faced paced environment
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)