To effectively and efficiently co-manage the running of one of our largest customer accounts in a fast-paced industry: Working alongside the Sales Account Manager, you will be solely responsible for all sales invoicing and subsequent debt control. Providing excellent customer service and a finance point of contact for the customer.
Key Responsibilities
Raising of all sales invoicing once the deliveries, including all third party have been done.
Obtaining proof of deliveries (POD’s)
Ensuring all invoices and related POD’s are emailed to customer in a timely fashion.
High level of liaison internally and externally with customer to resolve any queries that arise and maintaining on spreadsheet.
Raising of any credit notes required.
Liaising with the client’s finance department to agree which invoices are approved for that week’s Direct Debit.
Raising the Direct Debit payment on the system to be submitted to the AUDDIS system by Credit Controller
Regular meetings with Credit Controller to ensure smooth running of account.
Required Knowledge, Skills, and Abilities
· Pro-active nature · Enjoys problem solving · Prior experience of working in a professional credit control/sales ledger department · Netsuite experience is desirable. · Ability to establish and maintain good client relationships, both internally and externally at all levels · Calm, confident manner to handle potentially uncomfortable conversations · Competent in Microsoft Office products including Excel · Strong organisational skills · Attention to detail