Job Description

Our clients include hedge funds, private equity and professional services firms where our experts provide insight. We deliver a fully automated service including transcripts, automated booking and a machine learning sourcing process providing the right experts at the right time with minimal effort.

Due to continued & rapid growth, we are now on the lookout for a Credit Controller to join the team. This is a key hire to manage a number of key client accounts, ensuring debt collection and client query resolution.

Requirements

Role Responsibilities:

• Managing the full ledger coverage of 100+ Client Accounts
• Overseeing new account set up and validation for all clients
• Billing clients in line with previously outlined terms of business across varying payment dates (for example, on a monthly or completion basis)
• Obtaining current information on all accounts and recording information properly as required.
• Liaising with internal teams to check and update charges and monthly reports for customers
• Updating Platform call charges amendments as required
• Updating all subscription accounts for clients
• Building and maintaining strong internal and external relationships
• Maintaining all AR mailboxes and written communications, ensuring all documentation is filed correctly
• Overseeing the Invoice Discounting Facility, ensuring the potential loan facility is maximised by maintaining up to date reconciled ledgers
• Providing detailed documentation on the collection process to explain the action taken or the promises made to clients/by clients.

• Ensuring unmatched cash and credit notes are correctly identified and allocated

• Managing queries to resolution through investigation, reconciliation and escalation
• Reducing aged debt through pro-active collection techniques
• Creating debt reports
• Recommending bad debt write offs and outline bad debt provision requirements, if necessary.
• Assisting in the implementation of a new accounting software package and related new procedures

Key skills needed for this role:

• Drive & Tenacity - You have the self-confidence to work in a rapidly growing and unstructured business with constant product evolution
• An excellent self-manager: You’ll have the organisational skills required to juggle multiple projects, stakeholders and targets; you’ll be reflective and willing to learn. You would like responsibility early.
• Collegiate – You will thrive on working as part of a team and collaboration ensuring your role in supporting the wider business successes
• You are an exceptional communicator across all levels, being able to manage difficult client queries and maintain an objective & positive approach to resolution

Benefits

In return, you'll get:

• A competitive salary
• A stylish office in the centre of London, free fruit, coffee and Friday drinks
• Monthly team outings and quarterly corporate outings

Exposure working in one of the most innovative and forward-thinking start ups globally

Required Knowledge, Skills, and Abilities

Previous experience working in a fast paced, high pressured environment Previous experience working in a start-up or SME is highly preferred Previous experience collecting from domestic, foreign and corporate global companies in a variety of currencies Previous experience with Microsoft Dynamics & Xero highly preferred Previous experience (at least three years) working within a solid AR/credit control function, with a strong knowledge of general accounting principles & credit control technique