Job Description

You will support school-based administration activities and undertake a range of general administrative duties relating specifically to the work of the School. A list of some of these duties is below, but a more comprehensive list can be found in the job description.

• To provide support for the Readiness Group which will include minute taking, word processing, report compilation, spreadsheet and database work of a high standard and technical nature, including the production of general correspondence sometimes of a highly confidential nature. 
• To provide support for the Integrity and Misconduct Group, which will include word processing, report compilation, spreadsheet and database work of a high standard and technical nature, including the production of general correspondence sometimes of a highly confidential nature.
• To provide an excellent standard of customer service, dealing effectively with all customer enquiries and information requests through multiple contact methods.
• Contact methods will include face-to-face, telephone, IT systems (e.g. SMS, Web) and other formats as appropriate.
• To have an understanding of the University’s Policies and Regulations relevant to the area of work. 
• To have a good working knowledge relating to the administration of the School, ensuring that effective administrative procedures are practiced and maintained.
• To provide administrative support to all areas of School activity as required. This will include the preparation of relevant documentation and statistics as required. 
• To take written records of proceedings and actions in both formal and informal meetings.
• To maintain effective filing and system-based archiving with regard to quality audits and data requirements. 
• To advise School colleagues regarding policies and procedures as appropriate.
• To ensure compliance with legal and regulatory requirements, health and safety, data protection, copyright and licensing, security, financial and other University procedures and codes of conduct, where appropriate. 
• To acquire a good working knowledge of those parts of the University’s Management Information Systems and other support systems and equipment that are appropriate to the area of work.

Required Knowledge, Skills, and Abilities

• You will have experience of working in an office environment, possess good IT skills, and use initiative in seeing an activity through from start to finish.
• In support of a varied and interesting work schedule, you will need to demonstrate strong attention to detail and good organizational and interpersonal skills.
• You will need to be able to demonstrate flexibility, the ability to work under pressure and to tight deadlines.
• Administrative experience and familiarity with computerized systems are essential.
• Previous experience working with students would be an advantage.
• You must be educated to A-Level or an equivalent standard or possess proven professional work experience.
• A degree level qualification would be advantageous.