Job Description

This is a part-time (30 hours) role, with a rotating Rota of 1 in 4 Saturdays. No out of hour’s shifts, and no bank holidays. You will need to be available to work until we close at 7:30pm in the evenings. Applicants must be computer literate, have excellent customer service skills, a friendly manner and experience of dealing with the public both face to face and over the telephone. They will have the ability to work under pressure and use their own initiative whilst being guided by our team and practice protocols. A passion for animal welfare is a must!

In return, you will receive (pro rata):

• 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
• Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
• Pension
• Staff discount scheme on Veterinary bills and products
• Access to Perk Box offering Entertainment, Travel and Retail discounts
• Employee Assistance Programme
• Access to a range of flexible benefits to suit your needs – such as subsidized gym membership, and cycle to work scheme

Required Knowledge, Skills, and Abilities

• Excellent verbal and written skills.
• Basic computer skills.
• Strong organizational skills.
• Excellent administrative skills and attention to detail.
• Strong customer service orientation.
• Ability to work in a busy environment.
• Empathetic approach. Previous administration experience is desirable.