Job Description

Responsible for day to day matters affecting credit management. Actively chase an assigned portfolio of Customer accounts and ensure payment to terms, and maximize Cash collection in order to achieve targets and reduce aged debt balances.

· KEY DUTIES AND RESPONSIBILTIES

1. Effectively chase all Customers within your dedicated portfolio of accounts to ensure prompt payment of outstanding invoices and maximize cash receipts.

2. Assist in routine assessments of the credit worthiness of prospective and the existing portfolio of customers in accordance with corporate policies and risk management strategy.

3. Maintaining contact with clients to ensure invoices are clear for payment.

4. Resolving queries both internally and externally around outstanding invoices.

5. Responsible for the capture of disputed items and prompt liaison with Team, Manager and Customer Services to enable timely resolution.

6. Assist with sending copy invoices and statements to relevant parties.

7. Possess the ability to take large volumes of data, analyse and produce a result.

8. Assist with reconciliation of customers’ accounts (particularly debit notes vs credit notes).

9. Production of Ageing and Debit Reports on a weekly basis.

10. Posting and allocating daily receipts to accounting systems.

11. Providing accounts information to internal departments.

· GENERAL

1. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.

2. To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.

3. The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.

4. To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010).

This job description reflects the current scope of duties and responsibilities of the role. The post holder may be asked, and is expected, to undertake any other duties commensurate to the level of the post. As duties and responsibilities change and develop, this job description will be reviewed and may be subject to amendment.

PERSON SPECIFICATION

· QUALIFICATIONS

Hold A-C grade in GCSE Maths and English (or equivalent)

· EXPERIENCE

A minimum of 4-5 years’ experience within a similar role

Ability to establish and maintain good client relationships, both internally and externally at all levels

Experience of working a £5M ledger with multiple lines

Ability to prioritize in a busy fast moving environment

Ability to reconcile complex accounts and have excellent attention to detail

Use of NAV a distinct advantage, but use of an accounting system is mandatory

· PERSONAL CHARACTERISTICS

Tenacious

Confident

Positive

Self-motivated

Professional

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Experience:

• working a £5M ledger with multiple lines: 4 years (Required)
• reconciling complex accounts: 4 years (Required)
• use of NAV: 1 year (Preferred)
• use of an accounting system: 4 years (Required)
• Advanced Excel: 1 year (Required)
• Credit Controlling: 4 years (Required)
• establishing and maintaining good client relationships: 4 years (Required)
• attention to detail: 4 years (Required)

Education:

• GCSE or equivalent (Preferred)

Required Knowledge, Skills, and Abilities

Working knowledge of Excel to Advanced level, together with Word and Windows based applications is essential. Excellent written and verbal communication skills Calm and confident professional telephone manner Excellent team-player, with a flexible approach Ability to work under pressure to achieve set targets and meet deadlines