Chasing payment of AR balances as per agreed company and departmental procedures for allocated customer portfolio or as instructed by management using all tools available.
Log chasing comments in the accounting system on all communication with customers
Disputes Management - Raise queries/disputes to sale/client services contacts and monitor and chase closure accordingly.
Liaising with Operation/Sales Managers on all matters in relation to Credit & Collections.
Ensure the issue of copy invoices and appropriate invoice backup where appropriate in a prompt and timely manner.
Account Reconciliations – As request both internal and external.
Supplying prompt and accurate advice and instructions on allocations. Working with all concerned parties to ensure un-allocated funds are kept to a minimum at all times within agreed procedures and instructions.
Processing of limited number of journals, and allocations where remits not obtained by date of receipt of funds.
Various reporting as required.
Maintenance of Customer Database – Ensure the accurate recording of Credit & Collections information in line with agreed procedures.
Attending both internal and external meetings as required.
Providing Management Information as required.
Maintain appropriate knowledge of all systems required to undertake above tasks.
Comply with new training as required.
Any other reasonable duties required within the credit control team
Benefits:
Cycle to work scheme
On-site parking
Schedule:
Day shift
Monday to Friday
Required Knowledge, Skills, and Abilities
At least 3-5 years Credit Control experience
Working within a large, preferably Global business