Job Description

• Provides defect management through innovative complex problem solving to support the successful transition of network services to live
• Supports critical activities associated with the network infrastructure and telecommunications services. Including switching, routing, encryption, security, optimisation, VoIP, wireless and appropriate management tools.
• Responsible for all aspects of technical network configuration and device hardening across hardware, software, cabling, bandwidth engineering, configuration planning, administration, and support of data and voice communications networks.
• Supports project/programme managers across the project lifecycle providing key artifacts such as high- and low-level designs, estimates for relevant technical work and troubleshooting for effective defect management
• Production of innovative safe and secure network solutions that comply with RTX policies
• Ensure all work is documented to highest standard (designs, operational support guides)
• Responsible for ensuring network design changes integrate seamlessly with the existing environment and implementation occurs in accordance with enterprise standards
• Collaborate with operational teams as necessary to ensure safe transition of services
• Be accountable for making network changes in line with change governance processes and standards

Required Knowledge, Skills, and Abilities

Essential

• Deep knowledge of network systems, including design, troubleshooting, infrastructure (hardware, software and telecommunications), maintenance and operations.
• Direct experience in building scalable and highly available distributed networks.
• Experience problem solving and troubleshooting complex, distributed network systems.
• Expert in routing and switching - CISCO IOS and NX-OS knowledge is required
• Demonstrated knowledge of firewalls
• Experience of configuring and troubleshooting VoIP, DNS, IPAM, VPN & IPSec, BGP & OSPF routing, load balancers, optimisation technologies and proxies in an enterprise environment.
• Production of high quality design and support documentation and project artifacts as required
• Strong familiarity with network monitoring and management tools.
• Knowledge and solid understanding of industry best practices.
• Ability to learn complex systems and business processes and define requirements for solutions.
• Demonstrates clarity of thinking to work through limited information and vague problem definitions.
• Able to work well with global teams, including time-zone flexibility.
• Excellent communication skills with the ability to influence technical experts in other technical competencies
• Bachelor's degree in Information Technology, Engineering, Science, or Mathematics, although significant experience and track record with tertiary qualifications is acceptable.
• Cisco Certified Network Professional (minimum) CCIE preferred
• SC cleared or the ability to become SC cleared.

Desirable

• ITIL qualification
• Prior experience of defence or highly regulated technical industry.
• Cisco ISE
• Citrix ADC / Netscaler
• ForcePoint
• Wireless network configuration and build.
• Cisco CCIE Certification
• CISSP, CEH, Brocade Fibre Channel switching, TOGAF
• Suitable business and/or technical leadership skills in technology consulting, managed and professional services in commercial or public sector organisations.