£18000 - £25000 Per year
Customer Service
Permanent,Full-time
Job Description
Duties to include:
- Regulate and assist management of daily customer bookings.
- Respond to general customer queries via phone and email.
- Provide pricing and delivery information on request.
- Resolve customer issues efficiently and effectively.
- Liaise with service partners and suppliers to resolve operational issues.
Required Knowledge, Skills, and Abilities
Requirements:
- Excellent customer service skills with the ability to accurately present and articulate verbal and written information to customers.
- Background in logistics (ideal, not essential)
- Capable of an average typing speed (30-40-word p/minute)
- A knowledge of MS Office including Outlook and Word.
Reference no: 100526