Job Description

We’re looking for a flexible, target driven individual, who is able to work to deadlines, thrives in a fast paced environment, is keen to learn and committed to getting the job done well
Responsibilities include:

• Chase outstanding debt by telephone, email and letter
• Collaboratively working as a team to hit cash collection targets and KPIs
• Credit checking and setting of credit limits
• Logging Disputes in the CRM system
• Sending out copy invoices and statements
• Investigating and resolving customer queries and requests (Zendesk)
• Support the internal aged debtor’s letters system to ensure timely and accurate communication
• Matching unallocated cash and credit notes.
• Working closely with account managers to resolve customer disputes.
• Providing commentary for monthly aged debt reporting and cash forecasting.
• Order releasing
• Cash Forecasting

Why work with us?

• The opportunity to work for an entrepreneurial Company
• Full training, ongoing support, and the tools you need to grow and develop in your role
• We are a company with a heart and who genuinely values and respects its employees

In addition, we provide the following benefits:

• 25 days holiday
• Group Company Pension Scheme
• Private Medical Insurance
• Up to 50% off an annual Pure Gym membership
• Dental cover
• Doctor at Hand (online GP service)
• Enhanced Paternity Leave
• Company Sick Pay Scheme
• Cycle to work scheme
• Onsite parking
• Onsite gym
• Access to a variety of online discounts on major retailers
• Employee assistance program

Required Knowledge, Skills, and Abilities

• 5+ Years' experience
• Outgoing personality and excellent communication skills
• Excellent Interpersonal Skills
• Hardworking with a drive to meet targets
• Adaptability and problem solving
• The ability to priorities a heavy workload
• You are analytical with a high level of attention to detail and enjoy problem solving
• You will have a good working knowledge of Microsoft office (Excel, Outlook and Word in particular).
• Candidates should be confident, team players, who are well organized and have a professional manner.

Behaviors

• Highly motivated
• Works well under pressure
• Team Player
• Confident
• Good Attention to detail
• Utilizes own strengths
• Fast Learner