Job Description

The main responsibilities of this role reducing the aged debt for all offices. This involves frequent interaction with clients, partners and fee earners.

Responsibilities include:

• Be responsible for managing Credit Control for all offices.
• Work alongside the Finance Director and Accounts Manager on reducing the level of unpaid invoices.
• Assisting Finance Director and Accounts Manager with ad hoc reports and other work.
• Chasing debts by telephone, collection of debts, including producing, checking and approving all automatic letter issued.
• Be proactive booking and attending meetings with partners, agreeing appropriate strategies to collect aged and/or difficult debts,and ensure all queries are resolved appropriately.
• Building relationships with partners and fee earners to ensure collection policy is adhered to and escalate any problem clients, fee earners or debts to the management team.
• Dealing with clients via telephone as a priority, with email used as an additional tool for collection, maximising the number of calls made against targets for the month.
• Assisting with daily banking and identifying BACS, CHAPS & Cheque payments.
• Maintaining detailed and accurate notes regarding debtors on LawFusion accounts system.

Required Knowledge, Skills, and Abilities

Good knowledge of credit control in a professional services firm. Good telephone manner. Knowledge of Solicitors accounts system and billing system will be an advantage. The confidence to deal effectively with staff and clients at all levels.