Job Description

My client is recruiting for a credit controller to join them on a permanent basis as soon as possible. To assist in all areas of finance, initial duties will include credit control including telephone chasing, sending chasing letters to an agreed schedule, resolving customer queries, resolving queries from the sales department. 

Responsibilities:

• Ensuring customers pay according to their terms and conditions.
• Telephone chasing and sending chasing letters via Credit Hound.
• Logging of Queries and chase details o Resolving customers accounting queries.
• Keeping 120-day debtors to below 1.5% of the total ledger.
• Checking Dun and Bradstreet credit notifications.
• Setting up Credit Accounts, obtaining a credit check report, setting appropriate credit limits, and saving credit application forms.
• Putting accounts on and off hold as necessary letting customers and account managers know when this happens, with alerts on Sage so the sales department can see the reason for the accounts being on hold.
• Updating sage 200 debtors’ accounts with the appropriate notes and attachments.
• Monitoring, replying, and resolving e-mails to the credit controller inbox.
• Sending Statements Monthly and ad hoc as requested by customers.
• Monitoring Bad debts and keeping this to a minimum.
• Resolving queries from the sales department.
• Review the aged debtors regularly resolving issues as they arise.
• Monitoring of customer accounts on stop and over credit limits.
• Posting credit card payments on to the sage system as necessary.
• Recommend further action for non-paying accounts.
• Reconciling cash account invoices to payments received and sending all invoices to our customers, as needed.
• Reconciling the Bank statements, as needed.
• Posting Cash payments onto Sage 200, as needed.
• Understanding and operating other finance roles (e.g. purchase ledger) as necessary and to cover for financial team holidays and absence.
• Duties may change over time.
• Assisting various areas of the Finance department as necessary.
• Other duties as and when required and as stipulated by the Accounts Supervisor or Finance Director.

Required Knowledge, Skills, and Abilities

• Be computer literate, knowledge of Credit Control, the Sage accounting package or similar, and Excel.
• Possess a pleasant, friendly personality and a good telephone manner.
• Have excellent interpersonal skills and the ability to work on own initiative and as part of a team.