Job Description

As part of the Service Team, the Service Co-ordinator/Scheduler will be responsible for providing administrative support for the service operations department.

The role will also require the right candidate to be responsible for the following tasks:

• Liaise with technicians and be the point of contact in the office their day-to-day enquiries.
• Schedule the technicians work on a fortnightly basis
• Contact clients in advance of a service visit daily
• Problem solving & finding solutions to any complaints or queries
• Export and send orders to the suppliers twice weekly
• Assist in any other admin work relating to the Service Operations department as required

Required Knowledge, Skills, and Abilities

You will need to be:

• Well organised
• Enjoy a fast-faced role
• Calm under pressure
• Efficient
• Have a pro-active attitude with plenty of initiative
• Excellent computer skills including Outlook, Word, Excel and Powerpoint
• Good time management
• Excellent written communication skills
• Scheduling experience would be ideal
• Have you own transport due to the location of the Company