Administrator
Full-time, Temporary
Job Description
- Day to day administration of processing engineer job reports.
- Dealing with planned. Preventive Maintenance.
- Dealing with customer queries in a timely manner to always ensure highest levels of customer service are achieved.
- Dealing with customer feedback and logging as necessary following company procedures.
- Scheduling service appointments and diary management.
- Dealing with urgent call outs to ensure KPIs are met, assigning engineers taking into consideration cost-efficient methods including geographical factors and overseeing repairs until completion.
- Dealing with emails from clients and other staff members and other general updating of our operating systems.
Required Knowledge, Skills, and Abilities
- Previous administration/customer service experience essential
- Ability to work independently as well as collaboratively within a team
- Great attention to detail
- Proficient in Microsoft Office (e.g., Word, Excel, Outlook)
Reference no: 100820