Job Description

We are looking for an enthusiastic team player to join a new Sales Support team. You will play a key role in the overall growth of the business and account management by improving the efficiency of the on boarding of our customers.

Responsibilities

• Liaising with Customers to arrange new bookings & orders
• Booking & updating orders/shipments on to the system tracking vessels keeping customers up to date with shipment information & advising any potential problems or delays
• Working with BDM to confirm rates/carriers for bookings 
• Send booking instructions to agents and liaising with operators/client to ensure a smooth process
• Database management: this will include accurately entering new leads onto our IT platform, ensuring customer information has been accurately recorded
• Regular fixed quoting of prospects
• Monitor and respond to emails for BDM’s on their prospecting call days (1-2 days per week) or when they are out of the office.

What you'll get in Return

In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!

Required Knowledge, Skills, and Abilities

• At least 1 years experience in a similar role
• Good IT skills with experience in Excel, Microsoft Word and Microsoft office packages
• Commercial awareness
• Proactive nature
• Confident customer service skills
• Passionate and committed
• Positive and approachable
• Ability to manage time efficiently
• Comfortable working in a target driven environment
• Strong attention to detail
• High organization skills