£24000 - £28000 Per year
Supervisor
Permanent,Full-time
Job Description
- Managing a team of domestics/cleaners, assessing workload schedules and allocating resource as required
- Draw up weekly staff rotas.
- Supervise the work of all domestic staff
- Undertake weekly monitoring of quality control systems for the domestics service through appropriate IT systems as instructed.
- Undertake appropriate remedial action in areas that do not meet the required standards.
- Accurate completion of necessary documentation as requested.
- Provide cover as necessary in times of staff shortages.
- Analyse and resolve staff performance problems.
- Carry out routine admin tasks as required
Required Knowledge, Skills, and Abilities
- Good standard of literacy and numeracy
- Experience of domestics within a hospital or similar environment
- Great communication and customer care skills with patients, visitors, customers, clients, and staff
- Ability to monitor performance levels at all times
- Understanding of relevant Health and Safety, Employment and other legislative requirements
- Experience of managing/ leading a team
- Experience in delivering training in domestics, using company guidelines
- Ability to monitor, lead and develop a team of people increasing individual effectiveness through leadership, motivation, communication, coaching and training
- Ability to achieve and set high standards and operate to performance criteria
- Great computer skills (mainly the Microsoft packages; Word, Excel, Outlook).
Reference no: 100881