Job Description

As a L&D Assistant, you will assist in ensuring all staff are equipped with the necessary training to effectively and safely undertake their day-to-day activities.

In this varied role, you will assist and produce comprehensive online and in-person training that ensures an engaging and thorough induction for new starters.

You will also assist in documenting processes across activities and equipment to produce Standard Operating Procedures (SOPs) that maximise safety and efficiency, incorporating these into your training and induction programmes.

You will be part of a team reporting directly into the Training Manager.

Additionally, you will:

• need excellent verbal and written communication skills
• need to be computer literate
• need to document all SOPs and roll out training across the business
• assist with creating training packs and videos
• assist with re-training existing staff members
• assist with finding and learning new processes, systems, and software before it is rolled out to the wider business
• assist with training and making sure all staff understand brand guidelines and the language used that identifies our business culture.

Required Knowledge, Skills, and Abilities

To be considered as a L&D Assistant, it would be desirable but not essential if you have:
 

• Experience working within a similar or support based roll
• Experience training employees at a variety of levels
• An understanding of H&S, quality and HR procedures
• Knowledge of MS Office applications
• Experience working within 1 or 2 of the following areas, Customer Service, Warehousing, Workshop, Logistics, HR, Finance, Buying & Shipping, IT/ Development, Marketing / Digital Marketing, Facilities / Maintenance, Wholesale, Retail, Procurement.