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Business admin and customer service assessor
  • London, UK
2 years ago
Business Administrator
Full Time
Job Description
Your new company
You will be joining one of the UK's leading Training Providers. They specialise in Apprenticeships, Employability and NEETS provision. They are working to improve levels of employability across the UK and to increase access to learning, skills, and education for people of all backgrounds and competencies. They are a leading company poised to lead the way with the upcoming Apprenticeship Levy.

Your new role
You will be their new Business and Commerce Assessor, delivering mainly on Customer Service, and Business Admin to a minimum caseload of 45 learners. You will advise, teach, guide and support learners to achieve their chosen qualification on time and with a high level of quality, including liaising with Large Employers. You will maintain an effective caseload of learners and adhere to all company practices and policies. You will effectively manage a caseload of learners through their apprenticeship programme and enable them to achieve all aspects of their apprenticeship including End Point Assessment. 

You will ensure successful and timely achievement with learners of their programme through a range of engaging effective teaching and learning activities supported by regular information, advice and guidance and progress monitoring. You will develop and maintain effective customer relationships with learners and employers.

What you'll need to succeed
You will be qualified to assess apprenticeships with a D32/33, A1, CAVA or TAQA. You will be qualified to teach with a PTTLS, CTTLS, DTTLS, Certificate in Education, PGCE or QTLS. You will have your GCSE/Functional Skills Maths and English at Level 2 or equivalent. You will also have your Level 3 qualification in Customer Service, or Business Admin. 

What you'll get in return
You will receive a salary of between £23,000 - £26,000. You will receive 40p mileage, 25 days annual leave plus your bank holidays (to increase to 28 days after your 5th work year anniversary). You will receive a generous pension contribution, life insurance, Sovereign Healthcare, childcare vouchers, and company discounts/vouchers worth up to £1K a year. 

Required Knowledge, Skills, and Abilities

Reference no: 1010

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