Deliver a quality service to agreed service levels, contributing towards the delivery of the business plan for financial transactions, in support of the wider organisational vision.
Perform data entry activities, as part of an operational team, following defined business processes to ensure accuracy
Deliver general office administration processes and support to a Finance Team, by organising and distribution of post, answering basic queries by email and/or phone in a professional manner in accordance with team deadlines.
Responsible for delivering all activities to meet defined deadlines, proactively reporting any risks or issues for early resolution.
Contribute to the production of reports for P2P and Income and external customers, to support organisational performance, maximise income and ensure compliance with Financial Regulations.
Work flexibly and collaboratively across P2P and Income to deliver admin support.
Deliver and support implementation of changes to processes and improvements to the service.
Specific individual and shared targets and objectives are defined annually within the performance
Required Knowledge, Skills, and Abilities
Educated to RQF level 1 or equivalent by experience.
Commitment to continued personal development within a working environment.
Experience of working within an office environment is desirable.
Experience of using IT systems particularly a finance software solution such as Oracle is desirable and a sound knowledge of Microsoft Office suite of programmes is essential.
Ability to build effective working relationships with team members and customers.
Good interpersonal and communication skills, both verbal and written with the ability to communicate with a range of stakeholders.
Aptitude and willingness to work flexibly in multi skilled Operational Teams.