Job Description

The role

• You will learn how to prepare computer-generated benefit calculations and related correspondence to pension scheme member. As you progress, you will also be taught how to prepare manual calculations to develop an understanding of pensions.
• You will be responsible for maintaining the pension scheme member database and communicating with clients, their members and advisors.
• You will also be liaising with banks and investment managers.
• You will learn how to process client pensioner payrolls which will include calculations of net pay, arranging payments, liaising with tax offices and preparing year end returns.
• There will also be an opportunity to assist with project-based work for business-wide initiatives.

Full training and support will be provided by Line Managers and Team Leaders, along with our People Development Team.  Our dedicated Mentor scheme will provide day-to-day support and advice to guide you through every aspect of the role.

The person

You will need to be customer-focused with good attention to detail. You will demonstrate a positive attitude with a pro-active and organised approach. You will need to be able to build strong and effective working relationships with clients as well as your team members and you will be keen to develop new skills.

Professional qualifications

You will study for the Workplace Pensions Administrator/Consultant Level 3 qualification which is a professional qualification gained through the Pensions Management Institute. 

Entry requirements

You will need a minimum of 5 GCSE’s or equivalent at Grade 5 / C or higher including Maths and English.  While you do not need to be highly numerate, you should be confident dealing with numbers.

What we offer

• 25 days paid holiday per year
• A large range of discounts and cashback schemes for highstreet brands, restaurants, travel and leisure companies
• Gym membership discounts
• Cycle to work scheme
• New Tech scheme
• Employer pension contribution of 8%
• Career progression opportunities and a focus on training, professional and personal development
• Free fresh fruit and hot & cold drinks
• Sports & social clubs and groups
• 1 paid volunteering day per year
• Dress-down Fridays
• Modern, comfortable offices

Your working week

Monday to Friday from 9am until 5.15pm (36.25) with 1 hour off for lunch.

The Selection Process

There are 4 steps to our recruitment process and you will need to pass each step before moving to the next:

1) Application review to check eligibility criteria are met

2) Telephone interview

3) Online testing: numeracy, verbal reasoning and checking

4) Assessment day (group exercise, interview, tour of the office, testing)

Required Knowledge, Skills, and Abilities

The person: You will need to be customer-focused with good attention to detail. You will demonstrate a positive attitude with a pro-active and organised approach. You will need to be able to build strong and effective working relationships with clients as well as your team members and you will be keen to develop new skills. Professional qualifications :You will study for the Workplace Pensions Administrator/Consultant Level 3 qualification which is a professional qualification gained through the Pensions Management Institute. Entry requirements :You will need a minimum of 5 GCSE’s or equivalent at Grade 5 / C or higher including Maths and English. While you do not need to be highly numerate, you should be confident dealing with numbers.