£40000 - £50000 Per year
Client Manager
Permanent,Full-time
Job Description
- You’ll be the go-to for clients, regularly attending meetings and aiming to deliver customer service excellence for a diverse client base.
- You’ll be involved in, or support the preparation of self-assessment, bookkeeping records, management accounts, year-end accounts, Payroll, VAT, and statutory accounts as required.
- For limited companies, work will focus on OMB (compliance service).
- Liaise with external bodies and assist clients with queries promptly.
- You’ll utilise the knowledge and support of colleagues within the business to assist clients in the effective use of accounting software packages.
- You’ll work closely with clients advising on wide-ranging, general accountancy issues.
- Encourage, support, and mentor junior team members -- championing customer service excellence.
- Proactively investigate and identify opportunities for the firm and clients and be confident in presenting and discussing them at Partner level.
- Represent the firm at business and networking events, developing contacts and relationships with new and prospective clients.
Required Knowledge, Skills, and Abilities
- ACA or ACCA qualified.
- Self-motivated with excellent communication skills.
- Proven advisory experience and skills.
- A proven track record within an independent accountancy practice.
- Demonstrable experience in developing and managing client relationships.
- Technically proficient with close attention to detail.
- Proven experience of managing teams and individuals.
- Motivated with high standards and a commitment to providing excellent customer service.
- Comfortable working to deadlines and able to manage own workload effectively.
- Confident working alongside senior management.
Reference no: 101176