Job Description

You will assist with the day to day running of the Credit Control Department reporting to the Credit Manager.

Key roles and responsibilities include:

• Chasing of overdue accounts and invoices by telephone, email and letter
• Ensuring all unallocated payments are accounted for and reconciled
• Review and maintain customers current credit limits / payment terms
• Dealing with customer invoice queries and liaising with staff members to settle queries in a timely manner
• Maintaining and updating account information
• Account Reconciliations
• KPI's - Ensure Daily Cash and Debtors targets are met
• Monthly Statements
• Discuss and report any problematic accounts to the Credit Manager in a timely manner
• Maintain effective communication between customers and colleagues at all times to ensure an efficient and smooth service and customer satisfaction
• Any other Adhoc duties
• Help breed a Health and Safety culture by observing/advising/reporting unsafe work method
• Maintain a clean working environment

The successful candidate will have previous experience of working in a Credit Control role and will have strong customer service skills with the ability to develop and maintain positive working relationships.

During your initial training period you will be fully office-based (likely to last up to a month). Following this, the role will be one of a hybrid nature where you will be in the office for 3 days each week. However, this is subject to regular review and the role may become fully office-based in the future.

A competitive package is on offer for the successful candidate to include a basic salary of £22 - £26k, up to 25 days holiday (plus Bank Holidays), company pension, on site parking, free financial planning service.

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Required Knowledge, Skills, and Abilities