Job Description

You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully.

This position will require you to maximize every opportunity to sell our services to commercial and domestic clients. As a successful sales manager you will have a proven sales track record and expertise in selling commercial products and services. You will be managing existing accounts as well as driving new business sales and attaining new customers. The company offers tailored cleaning services to a variety of industries, including Property management, construction, hospitality and more.

The core function of your role will be to provide support for the following:

• Previous demonstrable sales experience in Commercial environment
• Proven track record of being able to generate new business
• Excellent telesales experience
• Ability to manage and develop existing accounts and relationships
• Strong sales skills, able to influence key decision makers. 
• Working with different departments in the company including marketing, operations, and accounts.
• Creating quotations and bookings, along with managing schedules on the CRM system
• Managing calls including sales, customer service, complaints, general enquiries, team logistics etc.
• Keeping good relationships with all stakeholders 
• Tracking team logistics on GPS software
• Ensure smooth running of the office and storage facility, organizing people, information and other resources
• Develop and implement new administrative systems, such as record management
• Analyze records and client data
• Performing inventory and ordering new office/storage supplies and maintaining the office condition.
• Oversee the recruitment of new staff, including training and induction
• Ensure operations adhere to policies and regulations
• Delegate work to staff and manage their workload and output
• Promote staff development and training
• Write reports for senior management and deliver presentations
• Carry out on-site visits, inspections, quality and compliance checks.

Experience of working in the cleaning industry will be highly advantageous.

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay

Shift availability:

• Day shift (required)

Required Knowledge, Skills, and Abilities

You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage.

• Ability to communicate effectively with customers, clients, and staff
• Excellent written and verbal communication skills
• Ability to work well under pressure
• Ability to achieve performance criteria
• Positive and flexible approach to learning in role
• Self-motivated
• Sense of own initiative
• Ability to work effectively as part of a team
• Previous experience in the cleaning industry will be highly advantageous.
• Training and career progression will be provided, where required

Experience:

• Accounts: 1 year (preferred)
• Office Management: 4 years (preferred)
• Sales: 5 years (preferred)
• Team management: 4 years (preferred)
• Administrative: 4 years (preferred)
• Customer service: 4 years (preferred)

Language:

• English (required)