£400 - £425 Per day
Accounts Manager
Freelancer
Job Description
- Provides support and consultancy to assigned Acquirers, Processors and PSPs while naturally becoming the trusted point of contact for all operational matters related to their clients' portfolio
- Proactively resolves client business & technical problems while showing strong leadership navigating the articulated business matrix, acting in complete autonomy
- Supports business development teams to expand acceptance and overlook at the onboarding of new Acquirers, Processors, PSPs, and software vendors on the network
- Supports participants through the semi-annual release process. Manages and coordinates certification. Ensures participants are in compliance with operating rules and regulations. Engages participants to support network initiatives
- Implement new network products (EMV, 3DS, Digital, e-commerce, contactless, etc.) and solutions with existing network partners
- Manages technical communications with client's technical team, project team, customer service teams and senior executives
- Executes department initiatives and ensures processes and projects are well documented to meet auditing requirements
- Could have additional responsibilities for planning, directing, and coordinating activities for other team members and cross functionally.
Required Knowledge, Skills, and Abilities
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Bachelor's Degree in Finance, Management, Business, Tech, Engineering - or - relevant working experience.
- Deep understanding of the payment industry infrastructure (either from a Scheme, Acquirer or Processor's prospective)
- Client centric approach with the ability to interact across all management levels, demonstrating excellent communication and presentation skills
- Natural relationship builder able to proficiently set and maintain great relationships with a portfolio of clients and multiple internal stakeholders
- Desire to embrace change with an optimistic attitude, able to spot opportunities in every challenge.
- Fluency in a second European language is a plus.
Reference no: 101416