Job Description

You will be responsible for collecting debts from the companies debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support. You will need a good eye for detail and the ability to reconcile complex company accounts.

Hours of work: Monday to Friday 8.30am-5pm.

• Timely and effective collection of all debts and customers payments
• Contact debtors through calls and emails to notify them of outstanding invoice
• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Resolve queries both internally and externally around outstanding invoices
• Take actions to encourage timely debt payments
• Update account status records and collection efforts
• Process cash refunds
• Posting and allocating daily receipts to accounting systems
• Evaluating new credit requests and conducting client credit checks
• Provide accounts information to internal departments
• Process invoices on accounting software
• Implement changes in the company’s credit control system
• Liaise with customers and the sales team

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Excellent Customer Service - The ability to listen and negotiate with customers
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Patience and the ability to remain calm in stressful situations
• Persistence and determination
• Analytical skills and thorough attention to detail
• Comfortable working with targets
• Familiarity with data entry software and MS Office package
• Ability to reconcile complex debtors accounts
• Problem-solving skills
• Ability to work well in a team

Experience:

• accounting: 1 year (preferred)
• credit control: 1 year (preferred)