Job Description

You are responsible for managing and motivating a team of Credit Controllers to maximize cash collection, minimize risk and exceed KPIs. You will be joining a large, growing and award winning accounts receivable team which provides a vital service for the business.

• Lead, mentor, support and motivate a team of Credit Controllers ensuring at all times that uniformity in working practices is achieved.
• Closely monitor the portfolios of accounts within your team to ensure cash recovery is maximized, accounts are paid to terms, and risk and exposure to bad debt is kept to a minimum.
• Facilitate a continued improvement in the DSO and a reduction in the overall age profiles of the total debtors
• Ensure that queries are kept to a minimum and resolved in a timely manner along with the upkeep of general ‘house-keeping’ on the accounts including the reconciliation of unallocated cash to within acceptable KPI’s.
• Ensure that all none value add tasks are removed from the day to day activity within your team and the wider Accounts Receivable team
• Ensure any adverse resource impact that is generated by any other key dependency areas of the business are addressed and remedied to ensure effective and efficient management of working practices and processes.
• Ensure that all procedures are maintained and are aligned to current working practices.
• Build strong working relationships with key stakeholders including but not exclusively Depot Managers, front line Sales Teams and Customer Services ensuring that this working ethos is embedded across everyone in the team.

Benefits

• Competitive salary
• Regular team building activities and social events
• Monthly voucher recognition awards.
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Cycle to work scheme

Required Knowledge, Skills, and Abilities

• Proven history in team management and debt reduction
• Past experience in a multifaceted business dealing with a high level of customer account across a range of terms and contracts.
• Confident Excel skills ideally including look ups and pivot tables
• Strong people skills with the ability to lead by example, motivate and develop a high performing team
• Target driven and tenacious
• Resilient with the ability to work effectively under pressure
• Well organized with the ability to priorities effectively
• Ability to communicate and influence effectively at all levels.
• Prepared to go above and beyond to support the team