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Property Manager
  • Bristol, Avon
2 years ago
£ £24,000 - £30,000/annum Holiday Pay + Pension + Benefits
Administrator
Permanent
Job Description

Benefits snapshot:

  • Established, stable and leading Property Management Company with structured support, progression and career development
  • Competitive salary banding which is reviewed annually
  • Market leading benefits package from day one
  • Excellent working environment containing positive employees who are proud to be part of the business
  • Industry qualifications fully supported and funded such as IRPM or RICS

Duties include:

  • Manage a property portfolio in accordance with industry regulations (training provided)
  • Respond and manage emails and calls from residents relating to site issues, concerns and requests
  • Assist the management team in providing a full professional property management services for a portfolio of freehold/leasehold developments ensuring 1st class customer care and portfolio administration duties
  • Assist management and the wider business with company targets relating to service delivery and service standards
  • Logging, maintaining and where needed investigating emails and correspondence from clients and residents
  • Effectively managing and handling of client and customer emails and calls
  • Plan, attend and chair client meetings, director meetings and site annual meetings (full training provided)
  • Plan and prepare service charge budget in accordance with the terms of the leases (full training provided)
  • Plan, prepare and conduct site visits and inspections including production of inspection reports where required (full training provided)
  • Check and manage all client/site documentation such as insurances or compliance reports
  • Liaise, book in and oversee contractors and trades that carry out works to the portfolio
  • Where applicable prepare development specifications such as cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors
  • Monitor and manage development expenditure

Required Knowledge, Skills, and Abilities
Proven Customer Service / Service delivery experience Experience within a property related field e.g. Block Management, Lettings, insurance, maintenance/repairs or Facilities management Professional, motivated and keen to learn and build a career in Property Competent IT skills, proven Administration capability and high levels of attention to detail Professional and approachable person Ability to work on own initiative or as part of a team on more complex projects Driver and access to own car (Company pool car available) Ability to prioritise workload and work under pressure when needed

Reference no: 10150

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