Job Description

An individual who is excellent at communication skills, both written and verbal. Who wouldn't shy away from getting involved with county court proceedings (training provided), and can deal with demanding customers in a calm and effective way. Being great at time management would be a bonus.

If you are flexible and adaptable to changing working environments, comfortable working under pressure, have a positive 'can do' attitude, and love working as part of a team, you will fit right in.

First and foremost, being responsible for credit control. Dealing with queries by phone and email, liaising with other departments. Management of legal process for overdue debts, including preparing court statements. Partaking in the legal process for collection of debts and following up on debtors, ensuring that customers pay within agreed payment terms. You might also be required to help out with invoicing, statement and account queries, payment processing, and raising refunds/credits.

What will you get in return?

• You will be entitled to a highly competitive salary and a great range of benefits including:
• Hybrid working - work from home 2 days a week
• Employee Assistance Programme (EAP) to help you and your immediate family deal with personal problems which might impact your health and wellbeing.
• Cycle to work and Tech scheme.
• Company IT equipment tailored to your role, including additional screens.
• Employee referral bonus scheme.
• Company social events.
• Discount on our products.

Required Knowledge, Skills, and Abilities