Job Description

• Act as first point of contact for any general enquiries from service partners/suppliers and occupiers with a view in resolving any issues and requests. 
• Log all purchase orders and invoices electronically as well as file hard copies.
• Raise purchase orders to service partners, suppliers and maintain/update the finance tracker system. 
• Work closely with the Client Services Director, Client Accountant and Finance Manager to ensure all client requests are managed effectively.
• Liaise with the relevant accounts departments and suppliers to resolve outstanding expenditure queries. 
• Liaise with auditors to ensure appropriate monitoring of Service Charge expenditure is maintained and year-end reconciliation is completed.
• Provide financial reports and interpret financial information to non-finance budget holders. 
• Develop and manage relationships with key stakeholders.
• Ensure that all aspects of the financial processes from budget setting, purchasing to invoicing are completed in line with company policy, authority limits and controls.
• Assist in the roll out of Management financial and business support systems – processes to be implemented. 
• Monthly review of income and expenditure along with adjustments to ensure adequate variance analysis.
• Assist in preparation of monthly service charge budget vs actual report (BVA) to be included within monthly management report. 
• Preparations includes providing accruals, prepayments and adjustments to the Client Accountant, collating commentary from budget owners, highlighting any risks, KPI performance, and funding issues.
• Preparation of funding requests on a bi-weekly basis and collating commentary from budget owners 
• Review & monitor bank monthly reconciliations
• Preparing budgets, monitoring expenditure and income, cash flow management, rent and producing monthly forecasts, service charge budgets
• Management of utility invoices, including void units.
• Checking invoices are based on meter reads not estimates. 
• Provide ad-hoc reports
• Any other duties as directed by your line manager.

Working Hours

• Monday – Friday 08:30 – 17:00

Required Knowledge, Skills, and Abilities

• The individual will be a strong team player with the ability to meet strict deadlines and prioritise their workload.
• At least 3 years’ experience within a similar role
• Excellence in organizational ability, oral and written communication, report writing and exemplary 
• Presentation skills, capable of engaging senior managers and delivery teams alike.
• Document organizational skills 
• Proficient in Microsoft Office and Property Management Financial Software platforms
• Ability to present articulately at Management Board meeting where required 
• Capability in managing change quickly and efficiently whilst maintaining effective service provision
• Ability to work well with others, make clear decisions, continue to deliver results under pressure.