Job Description

Working as the Credit Controller you will manage a portfolio of existing and new customers for the purpose of controlling, reducing and maintaining debt. Identifying disputes and logging these into SAP providing any documentation to customers as required. 

Responsibilities:

• Achieve high volumes of daily credit control, documenting call activity - promised payments - instalments
• Log customer disputes in SAP ensuring the level of detail is sufficient for analyzing root cause issues
• Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position
• To provide speedy solutions for document requests- including SOA/Dunning
• Releasing orders in line with credit policy and updating list daily for stream stakeholders
• To identify root causes for slow settlement and report back to the Credit Manager or Deputy
• Preparing journals for authorization using the published approver matrix
• Attend any meetings as required
• Utilize any required portals either customer or internal
• Read and interpret financial data working with line manager and DCT to ensure credit facilities are appropriate and in line with policy

What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Required Knowledge, Skills, and Abilities

• Demonstrable experience in a credit control environment - Essential
• Institute of Credit Management member – Desirable
• Ability to communicate with customers and staff at all levels of the organization (essential) with excellent telephone manner
• UK Requirements: Eligibility to work in the UK.
• Driving License: Required to hold a valid UK drivers license.
• Travel: Ability to travel within the UK as and when required.
• IT: Microsoft Office skills namely Excel, Word and PowerPoint - desirable. SAP and Mediset
• SAP essential
• To be personable yet articulate
• To have an understanding of working within a complex structure both internally and externally
• To have negotiation skills in relation to credit control