Job Description

• Providing advice, analysis and consultancy to existing and potential TEA clients
• Working with Global Systems, Global Processes and Global Implementation to understand impact of adopting a new clients TEA offer
• Supplier management of new partnerships with our RP and TEA technology partners, managing the relationships, developing mutually supportive roadmaps and feeding into business development opportunities with Global Exams Services team.
• Ensuring efficient TEA operational processes are developed, embedded and followed.
• In accordance with agreed plans and targets, ensure the appropriate deployment of resources (Training, IT, Change etc.) to the TEA project, so that in-country Delivery Teams operate efficiently and effectively
• Establish and maintain effective working relationships with a broad range of senior stakeholders, programme/project sponsor(s), end user(s), suppliers' and contractors, to facilitate the smooth transition of exams from Pen and Paper to TEA and ensure alignment of interests across the wider Business Improvement programme
• Manage and evolve TEA delivery project plans, focusing on the effective coordination of related work streams, ensuring they achieve the required business outcomes (i.e. quality, margin, timeliness, impact).
• Ensuring appropriate handover plans are developed and enacted with GED Operations

Main accountabilities but not limited to the following:

• Ensures allocated TEA transition projects/programmes are properly specified, designed and evaluated so they deliver maximum contribution to the British Council’s overall objectives
• Provides formal quality assurance to proposed TEA projects/programmes, to ensure these are appropriate, high quality and aligned to the BC’s strategic priorities within the overall TEA Strategy
• Develops a full understanding of all the British Council’s wider suite of programmes, products and businesses to identify and communicate how and where the TEA programme could make an additional, useful contribution in terms of commercial performance and/or cultural relations impact
• Undertakes targeted, bespoke research and analysis to identify current and future customer/market trends to support the development of high quality, commercially viable TEA products and programmes which meet external demand.
• Maintains an authoritative knowledge of the UK’s strengths, reputation and capacity within the relevant the area of TEA and Business Improvement , in order to work with colleagues and practitioners to maximize its cultural relations impact
• As appropriate, represents the British Council externally to enhance its reputation as a credible authority in TEA and to promote intercultural understanding and new collaborative opportunities
• Contributes to the development and delivery of training, support and knowledge-sharing activities to build skills and capability in the TEA transition ‘space’ across the BC (in the UK and overseas)
• Develops trust-based relationships with a range of key TEA practitioners, TEA technology partners, organizations, opinion formers and stakeholders (in the UK and overseas) to promote the British Council’s cultural relations strategies, and secure practical and financial support for them.
• Develops peer/personal networks within and outside the BC to enhance own knowledge and expertise.
• Using agreed corporate systems and processes, plans and manages the core budget for a discrete strand of the unit’s work, (for example the ACCA transition project), and for a number of medium- to large sized projects and programmes at the “Initiation” stage of the TEA life cycle.
• Conducts monthly and year-end reporting on income and expenditure, profitability and risk against the managed projects and actively applies learning from this process to improve financial planning, management and performance to be shared across the BI function.
• Sets and oversees the work plan for major TEA projects/programmes and initiatives within managing a range of internal and external staff across the globe to ensure high quality, timely delivery.
• May provide formal line management to a small team, which may consist of staff both within and beyond the local office base
• As an experienced professional in the TEA and Project Management field, actively contributes to the development of the wider TEA team strategy.

Required Knowledge, Skills, and Abilities

• Ideally professional project management qualification(s), such as APMP, PRINCE2 etc.
• Demonstrable experience of leading the delivery of large projects or programme strands across a major part of an organization and across a significant geographical area throughout their full lifecycle.
• Evidence of consultancy experience/skills demonstrated with either internal or external clients
• Evidence of strong interpersonal and people skills, particularly as a champion and trusted advisor.
• Demonstrable knowledge of managing TEA transition and delivery projects on a global scale
• Demonstrable experience in advising stakeholders on all aspects of the TEA & venue strategy
• Demonstrable experience delivering results by working with globally dispersed stakeholders in a matrix environment
• Experience of successful global delivery and change management of ‘transition’ projects on a global scale