Job Description

Our Credit Controller is responsible for maintaining, monitoring, and tracking all outstanding invoices and resolving any invoice queries with customers. The right candidate will have previous experience in credit control with strong analytical skills and attention to detail, plus the ability to manage multiple tasks at once and be comfortable dealing with customers on a regular basis by telephone and email.

Responsibilities:

• Allocate remittances, following up on outstanding payments.
• Receive and enter new customer data, carry out credit reviews and analysis
• Update customer information.
• Track payments and deal with issues related to outstanding accounts.
• Deal with customer invoices and payment queries.
• Take payments by credit card.
• Follow up on collection efforts.
• Upload invoices onto customers own online portals, and monitor.
• Weekly debtor’s reviews, reports and action plans.
• Monthly customer statement runs.

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Professional, polite & confident telephone manner.
• Ability to respond positively to requests & instructions.
• Numerical accuracy.
• Attention to detail.
• Confidence to raise queries & seek assistance.
• Good team player.
• Organized approach to work environment.
• Willingness to learn new skills & take on additional tasks.
• Flexible approach to work.
• Working knowledge of Sage Line 50 accounts
• An understanding of UK, Export and Printed Matter VAT rules would be an advantage.
• Working knowledge of Word, Excel and Microsoft Outlook essential.
• Previous sales ledger experience is required. Qualifications not necessary if you have relevant experience.
• Honest and trustworthy.
• Ability to work to deadline.