Job Description

You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.

Key roles include:

• Generating and sending customer invoices
• Proactively chasing debts to ensure settlement of accounts in a timely manner
• Collection of overdue debts by telephone, email, and letter
• Production of monthly financial accounts
• Handle and resolve customer queries and disputes over invoices in a quick and timely manner
• Liaising with debt collection services
• Calling insurance companies if required to resolve an outstanding claim
• Reconciliation of insurance and clients BAC payments along with cheque payments received
• Face to face discussions with clients
• Assisting in the day to day running of emails for the finance department
• Hours Monday to Friday 10 am to 2 pm, Immediate start

What's on Offer?

• 25 days holiday + bank holidays on a pro-rata basis *
• Additional paid day off to celebrate your birthday
• Enhanced equal family leave
• Enhanced sickness policy

Required Knowledge, Skills, and Abilities

• Experience in credit control is welcome but not essential as full training will be provided
• Be highly organized and able to priorities along with problem solving skills
• Excellent communication skills including difficult conversations
• Experience of working under pressure
• Possess sound decision making skill and ability to work under own initiative
• Have a professional, polite, assertive telephone manner
• Have an excellent command of written and spoken English
• Maintain a professional and caring approach in all aspects of your work
• Provide evidence of your Right to Work in the UK.