Job Description

This is a varied position based in the accounts team focusing on credit control and dealing with customer account enquiries. Executing an effective cash flow system whilst maintaining effective relationships is paramount while working with a framework of KPI’s and reporting regularly to the Head of Finance in one of the most challenging and demanding aspects of the company. This role is for someone who takes great satisfaction from “getting the money in” and is prepared to work hard to do it.

Duties will include but not be limited to:

• It is a requirement to perform all duties under ISO standards.
• Run an effective credit control system to recover all outstanding invoices and outstanding administration fees, which should include telephoning customer with o/s accounts and sending monthly statements and any other correspondence necessary.
• Communicating with team members to ensure that all are aware of the state of individual files.
• To establish close liaisons with all major customers to ensure good relations and timely response to any problem cases.
• Ensuring the return of overpayments received from customers in line with internal procedures.
• Keeping accurate records of all files chased for credit control purposes.
• Create financial reports; including the production of regular aged debt for supply chain managers as requested by Managers / Directors
• Answer the phone and deal with enquiries as well as taking appropriate messages for the accounts team and any other staff members.
• Undertake any other reasonable office duties as requested by Managers / Directors.

Working from home requests (maximum 2 days per week for 5 day per week contract) will only be taken after a minimum of 26 weeks per year full time service.

Benefits:

• Casual dress
• Company events
• Company pension
• Gym membership
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Required Knowledge, Skills, and Abilities

Competencies

• Sage 200
• Strong Accuracy
• Attention to Detail
• Excellent Communication skills

Experience:

• credit control: 2 years (preferred)