Job Description

This is an exciting opportunity for you to contribute to the credit control team’s objectives and participate in the continuous improvement of the team’s administration and processes. The role will be to monitor, chase and control a portion of the Sales Ledger whilst maintaining strong customer/colleague relationships.

What you'll be doing 

• End-to-end Credit Control chasing by telephone, e-mail, and letter in line with the agreed Credit Control Chase process, in a high-volume environment, to achieve individual and team targets
• Working with the invoicing team and the Regional Managers to resolve any disputes that may lead to delayed payments
• Recording Chase Information on SAGE Accounts and Credit Control Spreadsheets
• Sending Final Demand notices to delinquent clients, when required
• Monthly reporting to the Regions and the Credit Manager including debtor levels and overdue accounts.
• Preparing files for the in-house company solicitor when escalation is required

Benefits:

• Store discount

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Excellent communication skills, both verbal and written
• Ability to work as part of a team
• Experience of using Microsoft Office, particularly Excel (intermediate / advanced level)
• Excellent attention to detail
• Ability to work well in a highly pressurized environment
• Excellent planning and organizational skills
• Timekeeping and attendance must be of a very high standard

Experience:

• credit control: 1 year (preferred)