Job Description

We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.

Duties will include:

· Answering incoming calls - switchboard

· Monitoring emails

· Inputting enquiries onto the CRM

· Live chat

· Lead allocation on CRM

· Sending lead information to designers

· Sending emails to clients to let them know which designer will be calling them

· Updating designer lead spreadsheets

· HR Administration - Timesheets, Lateness forms and monitoring, taking minutes

· Marketing administration - spreadsheets, uploading photos, filing adverts/vouchers

· Recording end of month stock levels (data entry)

· Filing (Marketing, Accounts, Pricing)

· Brochures - making up and sending out

· Designer address labels folder maintenance

· Sending out designer stationary

· Photocopying

· Scanning

· Laminating

· Franking post

· Retyping Letters

· Sending out postcards

· Checking data accuracy (brochure forms)

· Attaching delivery notes to invoices

· Parcels (courier)

· Making hot drinks

· General Administration

The above role is a permanent basis with an ASAP start. You would be required to work Monday to Friday 8.30am to 5.30pm.

Required Knowledge, Skills, and Abilities

· Excellent telephone manner and able to communicate effectively across all levels · Accuracy and attention to detail skills · Self-motivated & resilient with a positive outlook and willing to rise to the challenge