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Operations Controller
  • United Kingdom - Bedfordshire - Luton - LU2
1 year ago
Controller
Full Time
Job Description

Maintain a watch on weather, monitoring and advising on changes likely to affect aircraft operations. Analyzing and interpreting current weather situations.

Remain familiar with the flights and routes flown across the group airlines to ensure you can effectively communicate with flight dispatch.

Consider airline cost analysis; operating and indirect costs, fuel, operations, Flight Delay / Denied Boarding Compensation and passenger welfare in every decision you make and back this up with statistics and accurate reporting.

Maintain an up to date knowledge of airports utilized across the group airlines to ensure you can effectively evaluate airport entry requirements (night ban, noise-abatement, runway conditions).

Develop understanding and consideration of airport slot availability, liaising with our scheduling teams on a regular basis, as well as maintaining slot portfolios based on company and industry standard IATA guidelines.

Develop and maintain an understanding of considerations specific to the operations of each comapny portions including localized aviation infrastructure constraints, national or company regulatory differences, employee agreement parameters, customer profile and service expectations, and consider these factors and nuances in support of operational decision making.

Work closely with the Operations Duty Manager to ensure optimum resolution of issues arising due to technical and maintenance factors, weather, airport, air traffic control situations and/or crew constraints across all airlines.

Communicate programme related information with internal and external stakeholders including GOC, Crewing, Engineering and Maintenance, Customer teams, Ground Handling Agent and service providers.


Required Knowledge, Skills, and Abilities
  • Experience within an airline operational environment preferable but not essential
  • Ability to stay calm and patient under pressure
  • Computer literate with understanding of Microsoft applications
  • Able to assimilate information, determine priorities and make decisions based on sound judgment

Reference no: 102175

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