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Finance Support Manager
  • United Kingdom - London - EC4A
1 year ago
Finance Manager
Full Time
Job Description
  • Effective collection calls and/or correspondence in a fast-paced goal-oriented organization
  • Establishing and building relationships with current and prospective ownership groups and property Directors of Finance, through clear lines of communication and providing support for issue resolution
  • Proactively monitoring and maintaining accounts, keeping clear chase records and reconciliations
  • High level of responsiveness to stakeholder question and queries
  • Preparing and reporting on monthly performance to senior leadership, highlighting concerns and key actions required
  • Preparing Write Offs to support our Area Directors of Finance by correcting Manual billing charges, split invoices, discounts given as per side letter agreements or clearing Deflag properties balances.
  • Proactively clearing OA-unallocated payments on account and unidentified payments on suspense on a weekly basis liaising with Accenture Hospitality Services Team and hotels.
  • Supporting our Compliance team and Asset Management team by creating invoices for Termination Fees/Conversion Fees on a timely manner for hotels that are exiting the system.
  • Creating invoices to charge interest on late payment enforcing our Management/Franchise Agreement when applicable.
  • Improving our PEP Compliance (Payment Entry Page- Wire Reference) scores to encourage the activation of the auto match system payments by educating and assisting hotels.
  • Support Marriott’s strategic priority of “Owner Preference” by directly supporting the business objectives of the Continent Leadership and Finance Discipline.
  • Ensure collection of receivables on a timely basis. Proactively drive collection of outstanding amounts owed to MI.
  • Provide training and support to ensure properties understand Marriott procedures
  • Deliver exceptional ageing results and positive cash flow, through focused effort to collect aged debt.
  • Minimize bad debt through effective collection efforts and issue resolution, working effectively with Asset management, Legal and Operations Finance.
  • Speaks continuous improvement in processes and procedures to improve outcomes, partnering with key stakeholder
  • Directly support the relationship with key multi-unit owners.
  • Resolve issues before they rise to the escalated level and become aged debt
  • Use “leading” performance indicators to proactively intervene before emerging issues become significant risks
  • Ensure appropriate functional counterparts are engaged in issues.
  • Manage interactions with key stakeholder teams (Finance, Legal, Sales Brand, Development and above property leaders) to facilitate resolution to obstacles
  • Help to reinforce MI and owner’s perspective by demonstrating strong business and financial acumen with general understanding of situational economics, legal, and franchise/managed agreements

Required Knowledge, Skills, and Abilities
  • Language Requirements: High proficiency (speaking, reading, and writing) in English is essential
  • Proficiency in additional European & Middle East languages highly desired
  • Travel Requirements: There may be minimal business travel required
  • 5+years of relevant operating business experience in Finance and/or Hotel operating management experience
  • Strong verbal and written communication skills
  • Highly efficient and organized individual, targets and results orientated.
  • Self-motivated and driven individual, with strong attention to detail
  • Proactive nature and style to problem solving
  • College degree in business administration or related field preferred

Reference no: 102220

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